Facile Payments (“Facile Pay,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, applications, products, and services (collectively, the “Services”).
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
We collect information to provide, improve, and secure our Services.
Information you may provide directly, including:
Name
Business name
Email address
Phone number
Billing and shipping address
Government-issued identification (where legally required)
Bank account and payment details
Transaction amounts, dates, and locations
Payment method details (processed securely)
Inventory, orders, and customer interactions
Appointment and scheduling data
IP address
Device type, browser, and operating system
Log files and diagnostic data
Cookies and similar tracking technologies
We use your information to:
Provide and operate our Services
Process payments and transactions
Verify identity and prevent fraud
Improve platform functionality and performance
Communicate with you about updates, support, and services
Comply with legal and regulatory obligations
Conduct analytics and business research
We do not sell personal information. We may share information only in the following cases:
Service Providers: Payment processors, cloud hosting, analytics, customer support
Legal & Compliance: Regulators, law enforcement, or court orders
Business Transfers: Mergers, acquisitions, or asset sales
With Your Consent: When you authorize sharing
All third parties are required to maintain appropriate data protection standards.
We implement industry-standard security measures, including:
Encryption of sensitive data
Secure payment processing
Access controls and monitoring
Regular security testing
Despite our efforts, no system can guarantee absolute security.
We retain personal information only as long as necessary to:
Provide our Services
Meet legal, accounting, and regulatory requirements
Resolve disputes and enforce agreements
We use cookies and similar technologies to:
Enhance user experience
Analyze usage patterns
Improve performance and security
You can manage cookie preferences through your browser settings.
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of data
Object to or restrict processing
Data portability
Withdraw consent
To exercise your rights, contact us using the details below.
Facile Payments operates globally. Your information may be transferred to and processed in countries outside your residence, subject to appropriate safeguards and legal protections.
Our Services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Facile Payments
Email: privacy@facilepayments.com
