At Facile Payments, security is foundational to everything we build. We design our platform to protect businesses, transactions, and data at every level—so you can focus on growth with confidence.
We follow industry-recognized best practices to safeguard data, maintain system integrity, and ensure the availability of our Services. Security is integrated into our technology, operations, and processes—not added as an afterthought.
Sensitive data is encrypted in transit and at rest using modern encryption standards
Secure communication protocols protect data exchanged between systems
Access to sensitive systems is strictly controlled and monitored
Payment data is handled through secure, compliant payment processing systems
Card information is never stored in plain text
Tokenization is used where applicable to reduce exposure of sensitive details
Facile Payments aligns its security practices with applicable industry and regulatory requirements, including:
PCI-DSS principles for payment security
Data protection and privacy regulations where applicable
Anti-fraud and financial compliance controls
Continuous transaction monitoring to detect unusual activity
Automated and manual risk checks to help prevent fraud
Account-level safeguards to protect against unauthorized access
Secure cloud-based infrastructure with redundancy and availability controls
Regular system updates and patch management
Network firewalls, intrusion detection, and logging
Role-based access for internal systems
Multi-factor authentication for administrative access
Principle of least privilege enforced across teams
Employee security awareness and training
Background checks where permitted by law
Incident response and escalation procedures
Ongoing monitoring of systems and services
Regular vulnerability assessments and security reviews
Proactive identification and mitigation of risks
We maintain procedures to promptly investigate and respond to security incidents. If a data or security event affects customers, we take appropriate steps to contain the issue and provide timely communication in accordance with applicable laws.
Security is a shared responsibility. We recommend that customers:
Use strong, unique passwords
Enable available security features
Monitor account activity regularly
Report suspicious behavior immediately
If you believe you have discovered a security vulnerability, we encourage responsible disclosure. Please contact us directly so we can investigate and address the issue promptly.
Email: security@facilepayments.com
For security-related inquiries, reach out to:
Facile Payments Security Team
Email: security@facilepayments.com
