Terms of Service

These Terms of Use (“Terms”) govern your access to and use of the websites, applications, products, and services (collectively, the “Services”) provided by Facile Payments (“Facile Pay,” “we,” “our,” or “us”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you must not use the Services.

1. Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement to use our Services. If you use the Services on behalf of a business, you confirm that you are authorized to bind that business to these Terms.

2. Account Registration

To access certain features, you must create an account and provide accurate, complete, and up-to-date information. You are responsible for:

  • Maintaining the confidentiality of your account credentials

  • All activities conducted under your account

  • Notifying us immediately of unauthorized access

We reserve the right to suspend or terminate accounts that provide false or misleading information.

3. Use of Services

You agree to use the Services only for lawful business purposes and in compliance with all applicable laws and regulations, including financial, tax, and anti-money-laundering laws.

You must not:

  • Use the Services for illegal, fraudulent, or deceptive activities

  • Attempt to bypass security or access unauthorized systems

  • Interfere with the operation of the platform

  • Reverse engineer or copy any part of the Services

4. Payment Processing

Facile Pay provides payment processing and business technology tools. By using our payment Services, you authorize us to:

  • Process transactions on your behalf

  • Collect applicable fees

  • Share required transaction data with payment networks and financial partners

Transaction settlement times may vary based on banks, networks, and regulatory requirements.

5. Fees

You agree to pay all applicable fees associated with your use of the Services, as disclosed at the time of purchase or in your service agreement. Fees are non-refundable unless required by law or expressly stated otherwise.

6. Compliance & Verification

We may require identity verification, business documentation, or additional information to comply with legal obligations. Failure to provide required information may result in account suspension or termination.

7. Intellectual Property

All content, software, trademarks, logos, and technology used in the Services are owned by or licensed to Facile Payments and are protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes only.

8. Third-Party Services

Our Services may integrate with third-party tools or platforms. We are not responsible for the content, functionality, or practices of third-party services. Your use of those services is subject to their own terms and policies.

9. Suspension & Termination

We may suspend or terminate your access to the Services at any time, with or without notice, if:

  • You violate these Terms

  • We suspect fraudulent or illegal activity

  • Required by law or regulatory authorities

You may stop using the Services at any time.

10. Disclaimer of Warranties

The Services are provided “as is” and “as available.”
We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or uninterrupted availability.

11. Limitation of Liability

To the maximum extent permitted by law, Facile Payments shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits, data, or business opportunities

  • Unauthorized access or third-party actions

Our total liability shall not exceed the fees paid by you to Facile Pay in the preceding 12 months.

12. Indemnification

You agree to indemnify and hold harmless Facile Payments from any claims, damages, losses, or expenses arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Your violation of applicable laws or third-party rights

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to conflict-of-law principles.

14. Changes to Terms

We may update these Terms from time to time. Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.

15. Contact Information

For questions regarding these Terms, contact us at:

Facile Payments
Email: legal@facilepayments.com